Organizational Maturity Assessment

An Organizational Maturity or Business Excellence Framework is a strategic management tool used for self-assessment and continuous improvement. These frameworks provide a holistic view of an organization by evaluating its performance across a balanced set of criteria, from leadership and strategy to processes and results.

The concept of organizational excellence evolved from the quality movements of the 20th century. After World War II, W. Edwards Deming's work on quality control in Japan led to the creation of the Deming Prize in 1951, one of the earliest models for recognizing company-wide quality management.

In response to growing international competition, the United States established the Baldrige Performance Excellence Framework in 1987. Shortly after, European leaders created the EFQM Model (European Foundation for Quality Management) in 1989 to enhance the competitiveness of European organizations.

The purpose of these frameworks is to move beyond simple product quality checks and provide a holistic, non-prescriptive guide for achieving sustainable excellence across all facets of an organization.

• Step 1: Perform Assessment: Click the "Perform Detailed Assessment" button for each of the 7 criteria. Inside the pop-up, use the sliders to score your organization's performance on each sub-criterion.
• Step 2: Review Dashboard: Your scores will automatically update the dashboard, showing pillar scores, a total score, and a maturity level.
• Step 3: Analyze Results: The "Automated Analysis" section will highlight your key strengths and potential opportunities for improvement based on your scores.
• Step 4: Create an Action Plan: Use the "Notes & Action Plan" text area to document key insights and define concrete next steps.
• Step 5: Export Report: Click the "Export to Excel" button to download a comprehensive report with your summary, scores, chart, and action plan.

Use the space below to write down your reflections, key findings, or next steps.